User Agreement

Vessel Hotel Membership Agreement (Application of terms) Article 1 This agreement is referred to as "this service", including services provided by Vessel Hotel Development Co., Ltd. (hereinafter referred to as "our company") (including services provided on the official website of Vessel Hotels managed and operated by our company). Customers who use Article 3 (this service) for details) (hereinafter referred to as "customers" regardless of whether or not they are registered as members. In addition, register as a member based on Article 6 (admission method). The members who have performed the service are collectively referred to as "Vessel Hotels members" below, and the customers who have not registered as members are referred to as "general customers"). Shall use this service after agreeing to this agreement. 2. Hereinafter, this agreement and usage guide, etc. regarding this service are collectively referred to as "this agreement, etc." 3. The Company considers that you have agreed to these Terms, etc. when you register as a member or when you use this service, whichever comes first. 4. Based on various contents of this service, in addition to these terms and conditions, the terms and conditions of the Vessel Hotels official website, accommodation terms and conditions, and other terms and conditions (hereinafter collectively referred to as "other terms of use, etc.") Is applied. Before using this service, please check these terms and conditions and other terms of use. (Definition of terms) Article 2 "Vessel Hotels Official Site" is an internet site (https://www) that contains information on our company, accommodation facilities, and this service, regardless of whether it is a communication terminal such as a personal computer, mobile phone, or smartphone. .Vessel-hotel.jp/) is a general term. 2. "Vessel Hotels" refers to the name of the hotel chain developed by the Company. 3. "Accommodation" refers to individual accommodations operated by Vessel Hotel Development Co., Ltd. such as Vessel Hotel, Vessel Inn, Vessel Hotel Campana, REF by Vessel Hotels, Leque, etc., and restaurants and spa facilities within the accommodation facility. Etc. are included. 4. "My Page" refers to a personal page where Vessel Hotels members can use the functions by logging in on the Vessel Hotels official website or app according to the procedures prescribed by the Company. (This service) Article 3 Customers can make reservations for accommodations through the Vessel Hotels official website based on these terms and conditions. 2. Customers can use the Vessel Hotels membership benefits stipulated in the following items based on these Terms and Conditions. (1) Reservation / confirmation / change / cancellation of accommodation facilities on My Page, etc. (2) Acquisition and use of points (3) Utilization of My Page function (4) Participation in the campaign (5) Application of member upgrade (6) In addition to the previous items, use of member benefits separately determined by the Company 3. Customers can use various services, functions, benefits, etc. separately determined by the Company in addition to the preceding two paragraphs based on this agreement. (Basic notes) Article 4 The content of this service that can be used depending on the accommodation facility (including the content of member benefits, applicable conditions, usage method and validity period, and the range of accommodation facilities to which this service applies, the same shall apply hereinafter) It may be different. 2. Fukuyama New Castle Hotel, which is developed by our group companies, provides services such as accommodation based on the accommodation agreement and personal information protection policy separately set. The content of this service that can be used may also differ from the accommodations at Vessel Hotels. 3 This service may not be available if you use the accommodation facility via the Internet reservation on another company's site. 4 This service includes content that cannot be used by general customers (including but not limited to member benefits). 5 If the customer does not meet the conditions stipulated in these terms, etc., or if the Company determines that it is not appropriate, this service cannot be used. 6 As a general rule, the use of this service is limited to the customer himself / herself. 7. When using this service, in addition to the provisions of these Terms and Conditions, we may verify your identity by presenting your name, address, age, telephone number, and identity verification documents. 8 If you do not provide the information we request accurately, you may not be able to use this service. 9 Minors cannot use this service. 10 The customer cannot transfer or lend the rights or obligations based on this agreement, etc. to a third party. 11. Details of the contents of this service that can be used will be announced or individually notified by the official website of Vessel Hotels or the method separately determined by the Company. 12 The contents of this service that can be used are subject to change without notice to the customer. The latest information posted on the official website of Vessel Hotels shall be applied when using the service, and the customer shall use this service after fully checking the latest information. Please note that this service will be invalid after the expiration date. 13 Please prepare the communication terminal, software and communication environment necessary for using this service at your own risk and expense. It may not be available depending on the model of the communication terminal. 14 We do not take any responsibility for your inability to use this service unless we are responsible for it. (Member) Article 5 Vessel Hotels members are those who can use the accommodation facilities in accordance with the provisions of this agreement, etc., and who have completed the enrollment procedure stipulated in the next article and have approved the enrollment by the Company. 2 If the customer falls under any of the following items, we will not approve the membership. (1) If you do not agree to these terms and conditions. (2) When the member registration has been canceled by the Company due to a violation of this agreement in the past. (3) When the application content contains false information. (4) Boryokudan, Boryokudan members, Associate members of Boryokudan, Sokaiya, Social movements, etc., Special intelligent crime groups and other similar antisocial forces (hereinafter collectively referred to as "antisocial forces, etc.") And when it is found that the person has a close relationship with antisocial forces (including the act of providing funds and other benefits) and a person equivalent thereto. (5) When the Company determines that it is inappropriate to approve the membership. 3 There is no admission fee or annual membership fee for Vessel Hotels members. 4 Vessel Hotels member membership cards will not be issued. (How to join) Article 6 If the customer wishes to become a Vessel Hotels member, after agreeing to these Terms, the Site Terms of Use, Accommodation Terms and Personal Information Protection Policy established by the Company, fill out the application form on the Vessel Hotels official website. You will be required to register as a member by entering the required information. Please note that membership registration may be invalidated or canceled if you do not enter the required information correctly. 2. If the Company approves the membership, the customer will become a Vessel Hotels member. At this time, the customer name will be displayed on My Page. 3 As a general rule, membership registration is limited to once per customer. 4 The customer must not hold the member information of more than one person. (Notes on member benefits) Article 7 Please note that if the member registration information is false, the member benefits will be invalidated or canceled. 2. Prove that the person is a Vessel Hotels member by the screen after logging in to the Vessel Hotels member My Page, confirmation of e-mail notifications from the Vessel Hotels official website, presentation of identity verification documents, etc., and other methods stipulated in these Terms and Conditions. If you cannot use it (including but not limited to cases due to unavoidable force majeure, in addition to Internet communication restrictions and malfunctions of devices, etc.), you may not be able to use all or part of the member benefits. There is. 3 As a general rule, membership benefits are applicable only to the individual. 4 If the member information is different (whether or not it belongs to the same Vessel Hotels member), the points given to each cannot be used at the same time, added up, or transferred. 5 Points will not be awarded if the transaction is canceled or canceled (in the case of cancellation by the person himself / herself, with or without prior notice). 6 The Company shall make the final decision as to whether or not to apply the member benefits. (Management of member information) Article 8 Vessel Hotels members include information necessary for membership registration or use of member benefits (member number, login ID and password set by the member himself, and information entered on the Internet using the external linkage function, etc. , Hereinafter referred to as "member information") shall be strictly managed so that it will not be known to third parties at its own risk, and shall not be lent or used by anyone other than yourself. will do. If a third party uses this service using member information, we will consider it to be used by a Vessel Hotels member. 2. The Company shall not be liable for any damages caused to the person or a third party due to loss, damage, theft, duplication, forgery or unauthorized use of member information, except when he / she is responsible. 3. Vessel Hotels members are responsible for managing and correcting the registered contents so that their own accurate member information is registered. If there is a change in your membership information, please follow the procedures prescribed by our company and promptly make the change on the official website at your own risk. The Company shall not be liable for any damages, disadvantages, loss opportunities, etc. caused to the person or a third party due to neglect of the change procedure. 4. The same Vessel Hotels member cannot transfer information from multiple member information to one member information (hereinafter referred to as "new member information"). Also, please note that the points held cannot be added up at all. 5 We do not have any information regarding passwords for Vessel Hotels members. If the member forgets the password, please reset the password by yourself according to the procedure prescribed by our company. (Cancellation of membership, etc.) Article 9 If a Vessel Hotels member falls under any of the following items, the Company will take necessary measures such as cancellation of membership, suspension of use of this service by the member, or claim for damages without prior notice. Shall be able to do. (1) When the matters stipulated in Article 11 (Prohibited matters) apply (2) If you do not follow our instructions based on this agreement and other terms of use, etc. (3) When the member information is duplicated with the existing registration (4) When it is found that the registered phone number, e-mail address, address, etc. have been lost. (5) When payment of accommodation fee, food and drink fee, etc. is delayed at our company, accommodation facilities, and each store or business office of our group company (6) Insolvency, insolvency, suspension of payment or insolvency (7) When either or both of the settlement operator and the settlement agent request that the Vessel Hotels member suspend the use of this service, or the provision of the settlement service to the Vessel Hotels member is suspended. If (8) If you do not use this service for a certain period of time (9) In addition, when the Company determines that it is not suitable for a Vessel Hotels member 2. We are not obligated to explain the reason for the measures taken by us in accordance with the preceding paragraph. 3. If the Company cancels the Vessel Hotels membership based on this article and other provisions of this agreement, all member benefits held by the member at that time will be invalidated. 4. Vessel Hotels members shall not be able to appeal the Company's response based on this Article. (Membership withdrawal) Article 10 Vessel Hotels members can withdraw when the withdrawal process is completed by the person himself / herself following the procedures prescribed by the Company and performing the withdrawal process on the Vessel Hotels official website. (Prohibited matter) Article 11 The customer shall not perform the following acts by himself / herself or by using a third party. (1) Acts of registering or providing false information when registering as a member or using this service (2) Acts of using this service by illegally using payment methods such as credit cards (3) Unauthorized acquisition or unauthorized use of third-party member information or member benefits, etc. (4) Acts of using this service for the purpose of sales such as resale, regardless of the purpose (5) Acts of making and canceling a large number of accommodation reservations, or similar acts (6) Acts of repeating reservations or purchases and their cancellations (including non-staying without contact and other similar acts) without a justifiable reason, or similar acts (7) Acts of impersonating our company, accommodation facilities, our group companies, or acts that mislead us as such acts (8) Unauthorized access to the system or other computer that provides this service, or similar acts (9) Sending or writing harmful computer programs, etc., or similar acts (10) Due to the removal of equipment in the accommodation facility, other requests beyond the permissible range of social conventions, slander, slander, intimidation of staff, and harassment of posting to SNS for the purpose of burning, etc. Interfering with the operation of the service or damaging our credit and brand, or similar acts (11) Acts that cause inconvenience, damage or disadvantage to other customers, third parties or our company, accommodation facilities, our group companies, or acts that we judge to be likely to do so (12) Copyrights, trademark rights and other property rights of other customers, third parties or our company, accommodation facilities, our group companies (hereinafter collectively referred to as "intellectual property rights"), privacy, personality rights Acts that infringe other rights, or acts that we judge to be at risk of them (13) Acts that are offensive to public order and morals, criminal acts, acts that violate laws and regulations, or acts that the Company determines are likely to occur. (14) Membership registration by antisocial forces, acts of using this service, or acts of showing off those forces, or acts of assisting or encouraging them (15) Acts that violate other provisions such as this agreement (16) Other acts that violate the provisions of the Terms of Service, etc. (17) Other acts that the Company deems inappropriate 2. If the Company suffers damage due to the preceding paragraph, the Company shall be able to compensate the customer for the damage. (Handling of personal information) Article 12 We will not disclose or provide your personal information to any third party except in the following cases. (1) With the consent of the person (2) When disclosing statistical data, etc. in a state where the individual customer cannot be identified (3) When entrusting a part of the handling of personal information to an external company in order to achieve the above purpose (in this case, select an outsourcer with a sufficient protection level and perform necessary and appropriate supervision. We will do so to ensure the appropriate level of protection of personal information) (4) When based on laws and regulations (5) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person. (6) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual. (7) When it is necessary to cooperate with government agencies due to special circumstances (8) When providing to the above joint users 2. Please check the official website of Vessel Hotels for our personal information protection policy. 3. For details on accommodation facilities and our group companies, as well as how to request disclosure of their personal data and contact information for personal information, please check the official website of Vessel Hotels and the personal information protection policy established by each company. (Intellectual property right) Article 13 Intellectual property of information, contents, trademarks, images, advertisements, designs, products, product names, etc. (hereinafter collectively referred to as "information, etc.") contained in the Vessel Hotels official website and this service. The right belongs to the Company or a person who has the right. The customer shall not perform any act that infringes or may infringe those rights. 2. Customers may not use intellectual property rights such as information beyond the scope stipulated by law without obtaining the permission of the right holder in advance. 3. If a problem arises in violation of the provisions of this Article, the customer shall resolve the problem at his / her own risk and expense, and shall not cause any inconvenience or damage to the Company or a third party. (Interruption of this service) Article 14 In order to maintain the operating condition of this service in good condition, the Company may suspend all or part of the provision of this service without notifying the customer in advance if any of the following items apply. Suppose. In addition, the Company shall not be liable for any damages, disadvantages, loss opportunities, etc. caused to the customer or a third party due to the interruption of such services. (1) In the case of regular maintenance and emergency maintenance of the system (2) When upgrading the application version (3) When this service cannot be provided due to natural disasters such as earthquakes, fires, floods, and tsunamis. (4) When it becomes difficult to operate the system due to sabotage by a third party, etc. (5) When there are rules based on laws and regulations or orders from public institutions (6) In addition, when we determine that it is unavoidable to stop the system (Disclaimer) Article 15 The Company shall be exempted from liability in the following cases, in addition to the fact that it falls under the disclaimer stipulated in other provisions such as this agreement or other terms of use. (1) The Company shall not be liable for any damages caused by the customer's use or non-use of this service, unless the Company is liable. .. In addition, except in the case of intentional or gross negligence of the Company, we shall not be liable for any damages exceeding the damages (so-called ordinary damages) that are normally considered to occur due to default or tort according to social conventions. .. (2) The Company shall be exempted from liability if the damage or disadvantage suffered by the customer is caused by processing the office work in accordance with the information provided by the customer when using this service. (3) The Company shall not be liable for any damages caused by the customer registering or providing incorrect information. (4) We try to be as accurate as possible in the explanation of information and products provided by this service, but make sure that there are no errors in accuracy, completeness, usefulness, up-to-dateness, etc. There is no guarantee. If there is a notation different from the current status, the current status shall take precedence. (5) The Company is not aware of the contents, services, products, etc. of each third-party site linked from this service and each third-party site linked to this service. Please use at your own discretion. (6) If a customer causes damage to another customer or a third party by using this service, the customer will resolve the problem at his / her own risk and expense. We shall not cause any inconvenience to our company, accommodation facilities and our group companies. (7) In the event of a natural disaster, failure of the system or communication line, rules based on laws or regulations, orders from public institutions, or other similar force majeure situations, it is impossible to provide this service due to those situations. We do not take any responsibility for this. In addition, the Company shall not be liable for any damages, disadvantages, loss opportunities, etc. of customers and third parties caused by suspension, interruption, delay, etc. of the provision of this service in such a situation. (8) The Company regarding changes, additions, suspensions, cancellations, and other damages, disadvantages, and loss opportunities caused to customers and third parties in connection with this service or this agreement, etc. We do not take any responsibility except as explicitly stated in the terms of use. (Changes to these Terms) Article 16 The Company may revise this agreement at any time, and additional provisions, conditions, etc. can be stipulated in this agreement. In this case, the Company shall provide information to the members at an appropriate time and by an appropriate method in light of the impact and the operational status of the member services. 2. The Company may transfer the business related to membership services to a third party, or transfer it by merger or company split, etc., and transfer the status, rights and obligations under this contract to the transferee, etc. of the transfer, etc. Suppose. The member agrees in advance about such transfer, etc. (Separability) Article 17 Even if a part of this agreement or other terms of use is judged to be invalid based on laws and regulations, the provisions of this agreement and other terms of use excluding that part will be valid. 2. Even if some of these Terms, etc. or other Terms of Use, etc. are invalidated or canceled in relation to a certain customer, these Terms, etc. and other Terms of Use, etc. shall be valid in relation to customers other than the customer. I will. (Governing law) Article 18 The validity, interpretation and performance of this agreement shall be governed by the laws of Japan. (Discussions) Article 19 If a problem that cannot be solved by these Terms, etc. arises regarding the use of this service, the Company and the customer shall discuss in good faith and resolve it. (Court of competent jurisdiction) Article 20 The Hiroshima District Court shall be the exclusive agreement jurisdictional court of the first instance for all disputes regarding this agreement. Formulated on July 1, 2021